As some may know, I am a Customer Service Representative at a Call Center, or a job that is more commonly known as Call Center Agent. (Pronounced Kawl Sehhnnner AGE-uhnt)
Unbelievably, I’ve been at this job for over a year now.
And after over a year of having to work nights, with weird days off, and without many holidays, and taking these stupid calls day in, day out night in, night out with stupid customers asking the same stupid questions… I’m getting bored. (And I’m getting stupid. Have I mentioned that?)
But almost the same thing that’s making me want to leave is the same reason I stay:
Where else can I get paid well to answer questions you can answer by just looking at the facts already displayed on the computer screen?
We’re overpaid and underworked and anyone who can speak okay English and manage the weird vampiric schedule can take this job, no sweat.
I get the money to satisfy my superficial needs easily and for, seriously speaking, helping out around the house and taking some of the weight of The Mom’s shoulders. I love it also for the (mostly) wonderful people I’ve met here. And yes, I love it for the money I can get from it. Money that I want and need. But still.