People in the Call Center industry are quick to defend their work; to say that there is no growth in the industry is bullshit!, they yell. Yes, for some companies that allow it, especially the one I was from, it was easy to “grow,” to be promoted, to climb the career ladder. From mere CSR, to TL, to OM… and so on. I could have gone up a rung had I applied any effort into it, had the bribe with a salary increase been shoved into my face a little more maybe.
But I remained a “mere” CSR. I didn’t bother even trying. I didn’t want to get promoted knowing that that would, in the long run, make it harder for me to leave if my time came to leave. I knew I didn’t want to have that kind of responsibility.
A few months later, I proved myself right. I couldn’t take it anymore. I couldn’t take the monotony. I couldn’t take the thought that I could be doing something more. Something more like me.
You see, the growth I was looking for was just not in that industry. And it was not in monetary terms either. For the longest time — I was there for over a year! — I thought the money would be enough to keep me there. And it did, for a while. And the fear of giving up on getting money kept me even longer than I wanted.
Don’t get me wrong; I loved it for all it was worth — the pay was good, as I’ve mentioned, and the people were great! It’s just… really… REALLY not what I want, or ever wanted. And I could no longer convince myself otherwise. Believe me, I tried.
And now, with my last day drawing near, I prepare to bid Fare Thee Well to the calls (yessss!!!), to the familiar almost-homey workplace, and to the friends I met while there. I just know I’ll end up shedding a tear or two. (Over the friends, not the calls, I clarify.)
All my worries of how to help the family out and how to save up for a plane ticket to run away to the States takes a backseat to my desperation to leave the damn place.
So what is it that I want to do after leaving? Shit – I don’t know. I’ll ask myself that later.
In the meantime, I give up all financial worry for my sanity and celebrate its return! …if I had it at all to begin with. ;)



Same sentiments, dude. But anyway, you’re way too smart to be stuck in a call center. *coughdotPHhasopeningscough*
Comment by Ade — Saturday, October 18, 2008 @ 9:31 pm
Hello luv. Well, I’m happy you took the leap already!
Le sigh.
Welcome to the world of a bum! How shall we celebrate my dear?:)
So, going back to the RX world?
Comment by The Lioness — Monday, October 20, 2008 @ 6:40 am
By the way, I’m thinking, is wordpress any good? I was contemplating on which was better.. blogger or wordpress. Haha.
Comment by The Lioness — Monday, October 20, 2008 @ 6:41 am
@Ade: Heehee. Subtle hint a la 90’s. Thank you. ;p
@…er, Miz Lioness: Whatta sexy name! Haha. ;)
Nothing personal, but not RX. Maybe another station? Oooo… We’ll see where my twisted path leads me… And where I allow it to lead me. :)
WordPress is okay. But some widgets (especially PLURK! :( ) doesn’t work here. That sucks. But everything else is easy and it works for me. :D
Comment by jungzx — Monday, October 20, 2008 @ 9:12 am
Ugh, I am so glad I am out of that industry. I was ok with my first job at eTelecare but PeopleSupport really drove me over the edge and I decided to just up and leave. I didnt even tender my resignation, I just didnt come in Christmas Eve.
Good luck!
Comment by Helga — Monday, October 20, 2008 @ 12:48 pm
@ Lioness you can try http://www.i.ph ;)
Comment by Ade — Monday, October 20, 2008 @ 3:55 pm
Thanks Ade.:)
Comment by The Lioness — Monday, October 20, 2008 @ 4:29 pm
tara! pag-usapan natin ito sa halloween kina jap!
:)
see you!
Comment by iya — Tuesday, October 21, 2008 @ 12:18 pm
@Helga: I sooooo wanted to just up and leave. But I couldn’t! I was worried about my “record” for future jobs… However that works. If that’s even true. Hehe.
@Ade: i.ph should be paying you extra at the rate you plug them na.
@iya: Yesssssss. I will see you there. Weeee! :D
Comment by jungzx — Wednesday, October 22, 2008 @ 8:01 pm
Oh my. You’ll never guess where I went earlier. Guess oh guess! hahaha.
LOL. I think I’ll stick with blogger na lang. The use of widgets are fun actually, then again, I can’t use my plurk!:/ Gah!
Comment by The Lioness — Friday, October 24, 2008 @ 3:26 am
@The Lioness: YOU CAN’T LEAVE ME WITH THAT KIND OF SUSPENSE! SPILL! …On Plurk or Facebook or something. See you there, k? :D
Also, you just about broke Ade’s heart I think. Haha.
Mabuti last.fm works on yours. I had to do RSS.
Comment by jungzx — Friday, October 24, 2008 @ 1:20 pm
So this is it for you, huh. I really hope you find something that you love doing… soon!
Now I ‘m stuck in this pit. I’m wondering why it seems to suck you in… and staying there and getting out both seem so stupid noh.
This may sound so wrong after a resignation… But then, congrats! Hehe :)
Comment by anna o — Sunday, October 26, 2008 @ 8:01 am
@Anna O: Congratulations sounds just about right. I’ve been wanting to get out for quite a while now. :)
You’ve only been there a while. Enjoy the first few months like I did! Then get out when you start getting sick of the calls. ;)
Comment by jungzx — Sunday, October 26, 2008 @ 5:08 pm